Privacy policy
How O.M. Renovators collects, uses, and protects the information you share with us.
Who we are
O.M. Renovators ("we," "us," or "our") is a licensed residential remodeling company (AL Lic. 41337) serving Huntsville, Madison, and the surrounding Tennessee Valley in Alabama. This policy explains how we handle personal information collected through this website and when you contact us by phone, text, or email.
Information we collect
Information you give us. When you request an estimate or contact us, we collect the details you choose to share, such as:
- Your name, phone number, and email address
- Your project city or ZIP code
- The type of project, your preferred timeline, and any project details you provide
- Your permission for us to call or text you about your project
Information collected automatically. Like most websites, our site and hosting provider automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. We use this information to keep the site secure and working properly.
How we use your information
- To respond to your questions and estimate requests
- To schedule consultations and site visits
- To prepare estimates, plans, and project agreements
- To communicate with you about your project by phone, text, or email
- To provide our services, including warranty work
- To improve our website and customer service
- To meet legal, tax, licensing, and insurance requirements
Calls and text messages
If you check the box on our estimate form, you agree that we may call or text you about your project at the number you provide. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by telling us directly. We do not share your mobile number with third parties for their marketing purposes.
How we share information
We do not sell or rent your personal information. We share it only when needed to run our business or when required by law, including:
- Service providers that help us operate, such as our website host and the email and form tools we use. They may use your information only to provide services to us.
- Project partners such as case managers, occupational therapists, or home health providers, only when you ask us to coordinate with them.
- Legal reasons, such as complying with a law, court order, or government request, or protecting our rights and the safety of others.
- Business transfers, if our business is sold or reorganized, in which case this policy would continue to apply to your information.
Cookies and third-party content
Our website may use cookies and similar technologies that are needed for the site to work. Some pages include content from other companies, such as our Google reviews display provided by Elfsight. These providers may collect information about your visit, such as your IP address, under their own privacy policies. You can control cookies through your browser settings.
Our site links to our Facebook and Instagram pages. When you visit those sites, their privacy policies apply.
How long we keep information
We keep personal information only as long as we need it for the purposes described above, including to honor our workmanship warranty and to meet legal, tax, and insurance recordkeeping requirements.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to update, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, call or message us using the contact details below. We may need to keep certain records when the law requires it.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
Contact us
If you have questions about this policy or how we handle your information, please contact us:
O.M. Renovators
Huntsville & Madison County, AL
Phone: (256) 384-5124
Monday to Friday 8 am to 5 pm, Saturday 8 am to 12 pm
Send us a message